Industry Analysts

	The two waves of online abandonment Harris Interactive Survey in conjunction with Tealeaf Reveals the Shocking Realities of Online Customer Experience By Geoff Galat More >>		The search for success SurfRay Chairman and founder Martin G. Veise speaks with CXO about the enterprise search landscape and why the company’s recent acquisition of Mondosoft puts the Scandinavian-based company in a strong market position moving forward. More >>
	Stay in touch Psytechnics’ Anthony Finbow gives CXO an insight into getting the most out of unified communications. More >>		Clever communications With Stuart Sutton, Operations Director for THUS Plc More >>
	Executive Profile Anthony Christie, Managing Director EMEA, Global Crossing More >>		Making the most of the web Actuate’s Todd Paoletti argues that an injection of new creativity into web self-service could transform a bank’s role in the lives of its retail customers. More >>

Previous Analysts

Fighting the pirates
Mike Dager, CEO of Arxan, answers our questions about software piracy.
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Innovation made simple
Lawrence James, VP Sales Europe of INCAT, talks about the benefits of Product Lifecycle Management
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From Web 2.0 to Enterprise 2.0
Over the last few years, we’ve seen a massive acceleration in adoption of the Internet as a consumer platform. With the wide availability of broadband connectivity, high-speed wireless networks and smart phones, you can access Internet applications anytime from anywhere.
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True telepresence – You’ll know it when you see it
By Martyn Lewis, Teliris co-founder and European chairman
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Come together
CXO talks with Microsoft’s Mark Deakin about the future of unified communications.
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Getting your priorities straight
While its operations are mostly behind the scenes, the data centre is the backbone of most successful enterprises today. Vincent Franceschini from SNIA tells us is why data centre optimisation should be the focus of any CIO.
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The iceberg of information management
Alys Woodward of IDC on the looming threat badly managed data
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The customer is king
With so little to differentiate between you and the competition these days, the customer experience is a key part of your arsenal. Michael Thomas, National President of the CRM Association talks to us about the value of CRM in your enterprise.
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Building business resilience.
John Irvine, VP of International Marketing at Verizon Business, on using technology to empower business continuity.
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Finding value in MDM
Master and commander
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PLM – so near but yet so far
By Michael Burkett, Vice President of AMR Research
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Making business sense of it all
Betsy Burton, VP and Research Area Director at Gartner shares some of her insight on BI, including its evolving relationship with BPM and how it can help organisations to achieve their goals.
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Clueless about wireless?
As 2006 draws to a close, the market for WLAN technologies is still a fairly confusing place, with incumbents, start-ups, acquisitions, new entrants, new technologies and lots of technical marketing all adding to the mix.
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