
Over the past 20 years we have been involved in the delivery of:
The key to our success is monitoring client’s needs and matching what we offer to what they require. Our experience informs us that the following are key areas of concern when organisations are looking to source a provider :
Quality
Experience
Flexibility
Return on Investment
Quality
The university recently invested in an extension and refurbishment of its Business School residential conference facilities (see Aston’s webpage www.abs.aston.ac.uk for pictures and details of training rooms and bedrooms). These new facilities reflect the high standard of quality that is expected by executives.
The quality of training provided is always of key concern to any business looking to develop their managers, after all providing training is often the highest single investment in a member of staff that an organisation will make. The Business School’s belief in the quality of its executive education has been a key driver in putting itself forward for quality assessment in the UK, Europe and the United States. As a result of these assessments, it is one of only 1% of schools worldwide that has been awarded triple accreditation from AMBA, EQUIS and AACSB.
These quality awards give customers the assurance that the school takes its responsibility of providing excellent, high quality management training seriously.
Our executive education administration team make it their job to ensure that the customer receives a high quality product by monitoring every step of the process and working closely with the customer, academics and venue provider.
Experience
We have an experienced team of tutors, both internal and external, who have come from a practitioner background and can therefore understand the needs of the organisation. They have experience of delivering training to diverse industries covering all the key skill sets required by managers.
Our executive education administration team has a wealth of experience of managing clients and their needs. Every effort is made to make the running of the training an enjoyable experience for all involved, from the sending out of joining instructions to individual delegates to aiding networking activities by organising and managing activities outside of the classroom, our administrators are there as a focal point for the organisation.
Flexibility
Aston has recognised that flexibility is important and endeavours to offer a totally flexible package to clients in order to address their individual needs.
Return on Investment
As one of the largest outlays an organisation will make to develop its managers, measuring the return on that investment has become critical. There are various ways of measuring the ROI from an organisation’s point of view – by carrying out assessment centres prior to the training, with follow up assessments at set intervals post training, (3 months, 6 months, 18 months) for example and measuring any improvements. This is an effective method but can be time consuming, however, the Business School has the expertise and tools necessary to carry out such assessments.
A tried and tested method which is both quantifiable and effective is the use of work based projects. These not only assess the learning that has been achieved by the individual but also can give real value to the organisation in terms of a mini consultancy for example which could be utilised to grow the business for example.
Research
Underpinning all the management training is the research carried out by the
school. Management training must be up to date and relevant for it to have an
impact on the managers being developed. The School’s research efforts
are also facilitated by cross group Research Centres and many staff work within
a matrix structure through their membership of both Groups and Centres. These
research centres offer the opportunity to specialise in areas, such as The Aston
Centre for Leadership Excellence and the Innovation Lab Europe.
To discuss all your management training needs contact:
Christine Chateur
Marketing Manager
+44 (0) 121 204 3059
C.E.Chateur@aston.ac.uk