Delivering valuable mobile solutions to business

As the workplace becomes increasingly mobile, enterprises and government organizations around the world are implementing mobile business solutions to accelerate business cycles, improve customer service and increase productivity.

i-mate provides a unique enterprise offering comprised of bespoke i-mate devices, comprehensive support services and i-mate Suite, an advanced management solution for mobile devices. Today’s workforce prefers to meet the information and communications needs of mobile professionals with a single device. i-mate enterprise deployments, based on the Microsoft Windows Mobile platform, improve overall enterprise productivity whilst generating significant cost savings and ROI.

i-mate helps professionals stay connected to the information they need in order to make faster and better-informed decisions. Our devices come out-of-box ready for a speedy enterprise deployment.

Direct Push Email
i-mate devices are designed for close integration to Microsoft Exchange 2003, which allows i-mate users’ work environment – e-mail, calendar and contacts to be fully synchronized to their mobile device. Multiple POP3 and IMAP4 e-mail account access is also built-in.

Documents
Viewing Web pages, e-mail attachments, faxes, pictures, multimedia data and Microsoft Word, Excel, and PowerPoint Mobile at their convenience empowers mobile professionals with the information they need.

Corporate Data
Access to mission critical information as and when needed – CRM databases, company intranet, desktop and administration servers – essential to mobile professionals on the go.

Phones & SMS
i-mate devices offer mobile network connectivity for voice and data, fax, MMS, concatenated SMS, call waiting, conference calling, and call forwarding.

Internet Explorer
Fully secured with 128-bit SSL encryption and WTLS. Mobile employees can securely access Websites, keep up-to-date with the latest industry news, and check the latest stock quotes to stay on top of their game.

Built-in Security
Synchronize thousands of calendar, contacts and tasks over-the-air to your Microsoft Exchange 2003 server protected by 128-bit SSL or PTP or L2TP/IPSec VPN connection.

Enterprise Benefits

Deploying secure i-mate enterprise solutions will show measurable business improvements to any enterprise.

Lower Costs
Mobilizing the workforce allows organizations to reduce administrative resources and a=save costs by reducing the need for office space.

Increased Revenue
Effective time management = enhanced productivity = higher revenue.

Enhanced Competitiveness
Get an edge with 24/7 mobile office access.

Increased Customer Lifetime
Finding new customers takes a great deal of enterprise resources in terms of manpower, time and money versus maintaining existing ones. Increased customer satisfaction by enhancing responsiveness allows organizations to keep their existing customers for much longer.

Shortened Sales/Business Cycles
Ultimately, as communications and processes become more efficient, business and sales cycles becomes shorter.

Extension of the IT Infrastructure
Enterprises can wirelessly extend and leverage their existing applications to their mobile workforce to arm them with the information and communications they need to get their job done quickly and accurately.

Industry Benefits

Critical industry application areas show increased effectiveness when extended to mobile devices:

Customer Relationship Management
Mobile devices enable those involved in sales, field service and customer support to streamline processes by providing access to the CRM data they need at their fingertips, such as inventory levels, customer history and prices – anytime, anywhere.

Enterprise Resource Planning (ERP)
Wireless access to the information and core services which support the internal operations of an enterprise has shown a marked improvement in productivity and reduction in costs.

i-mate Exclusives

i-mate COMS ( Customer Order and Management System)

Coms is a one-stop, web-based solution that enables partners to order devices with customized configuration settings, visual identity and applications. A company’s unique ROM build is developed and flashed to units and shipped with a turnaround time as short as 48 hours.

i-mate corporate customers can have devices customized to support their IT policies and unique requirements. Security settings and company applications, and pre-configured email can be built into the device and ready out-of-the-box.

COMS provides our partners the ability to log in to a web portal and order devices with custom builds – i.e. pre loaded security settings, company URL, wall paper, 3rd party applications, etc. The system ensures that customization ability is streamlined and provides total scalability.

i-mate Suite

i-mate Suite is an advanced management solution for mobile devices that gives you IT support in the field, safeguards data, and allows secure access and information transfers on the go.

i-mate 1-View

• Forgetting a file at the office or home becomes a thing of the past.
• Access any office file from anywhere in the world.
• Expand your i-mate device storage with an online data vault.
• Extend business networks to your Windows Mobile device in the field.
• Securely share documents, data and files with colleagues, no matter where they
  are.

i-mate Control

• Enterprise management of i-mate devices.
• Mobile users benefit from instant remote assistance and enhanced support.
• Safeguard all your data on lost or stolen devices.
• Automatically update all your devices in the field simultaneously.

i-mate Backup

• Wirelessly backup mobile data to home or office PCs while on the go and
  restore those files to erased or new Windows Mobile devices.
• Restore Windows Mobile device files.
• Back up files from multiple devices.

For a complimentary 30-day trial, go to www.imatesuite.com

Club i-mate Value and Services

Every owner of an i-mate device can join Club i-mate. It is our way of providing owners of our devices with a wide range of value-added services that help them use their i-mate device to its full potential. Joining club i-mate is easy, and registered device owners have access to subsidized services such as email, software, games, product updates, technical support and more.

No other Windows Mobile hardware vendor offers as much in the way of free services and a centralized community. Club i-mate is currently the world’s largest Windows Mobile user community.

Hosted Exchange E-mail
Club i-mate is based on Microsoft Exchange Server 2003 and provides fully integrated e-mail, contacts and calendar management to all i-mate devices. With the appropriate cellular operator service, Club i-mate synchronizes e-mail, contacts and calendar to their device over-the-air.

Support Services
We offer a wide range of support services for all of our devices such as:

1. Downloads

• Software patches and updates
• Operator settings
• Manuals and documentation

2. On-line Support:

• Live support 24/7
• E-mail support
• Tools and utilities