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From Web 2.0 to Enterprise 2.0
Over the last few years, we’ve seen a massive acceleration in adoption of the Internet as a consumer platform. With the wide availability of broadband connectivity, high-speed wireless networks and smart phones, you can access Internet applications anytime from anywhere.
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The right combination
People, process and technology: successful IT Service Management requires a subtle blend. We asked Hornbill’s Patrick Bolger for his thoughts
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Innovation made simple
Lawrence James, VP Sales Europe of INCAT, talks about the benefits of Product Lifecycle Management
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Look smart
CXO talks with Laurent Simoneau of Coveo about the benefits of enterprise search.
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Combating online consumer fraud in a practical and cost effective way
Simon Church tells us how
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"Lessons learned: is ITIL missing the Human Touch?"
Patrick Bolger, Sales Director of Hornbill Systems, tells CXO why ITIL needs to focus on people for success.
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Analytical thinking
CXO speaks to Nedstats Michael Kinsbergen about how web analytics can simplify the European melting pot
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Company Profile: Dunes Technologies
Leading edge business process automation software for virtualization and beyond.
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Service Management with the Human Touch
Hornbill Systems delivers market leading Service Management solutions that enable organisations to automate business processes and provide first class customer service.
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The benefits of converged communications
Converged communications have been promised for well over a decade. But handling voice, data and video over a single network, with complete reliability, has only recently become viable.
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Ask the expert
How to: take the enterprise network on the road
Sandra Weinstein, Marketing Director for Remote Access Services at AT&T, answers the most common questions faced by companies looking to support their mobile and remote employees.
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Talking with…
Since October 2002, Martin Wuelfert has been responsible for the strategic and operational management of Utimaco Safeware as board member and CEO.
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Talking security
“A CISO role by nature has enormous pressure. The challenge is ensuring one stays calm and demonstrates positive leadership,” says former Bank of America CISO and renowned industry expert Rhonda Maclean.
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Ask the expert: enterprise feedback management
The missing piece of the predictive analytics puzzle.
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Ask the experts
Q&A with Eynav Azayra, CEO, Panorama Software
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Getronics - Ask the experts
Finding a trusted partner
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Cable & Wireless - Ask the experts
Outmanoeuvre the attackers
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