IT service management and service-oriented architecture are attracting a lot of attention. But is this move to make IT more service-centric a fad or something more significant? Neil Davey investigates…
Gareth Lewis is Group CIO for the Virgin Group, one of the world’s select
‘superbrands’. How important are cutting edge technologies, outsourcing
and IT directors in his world?
Effective collaboration is the lifeblood of innovation, says BP’s Ken Douglas. It’s difficult for even the largest companies to be master of all their own developments.