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Issue 6

Issue 6 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
25 May 2011
ITSM
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ITSM

Achieving ITSM success with configuration management


Interest in IT service management (ITSM) and how technologies supporting ITSM best practices deliver significant ROI and customer satisfaction continues to grow.

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Service Management with the Human Touch


Hornbill Systems delivers market leading Service Management solutions that enable organisations to automate business processes and provide first class customer service.

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Demonstrating the business value of IT


How can taking an IT service management approach help? CXO spoke to a number of industry experts to find out

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The benefits of converged communications


Converged communications have been promised for well over a decade. But handling voice, data and video over a single network, with complete reliability, has only recently become viable.

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Staff upgrade


Risk and security management, with the focus on people

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