One simple approach to determine an organisation’s IT priorities is to track all the things that worry you as CIO – your so-called pain points.
VoIP communication solutions are increasingly on business users’ radar. CXO sat down with Phil Male of Thus, Interoute’s Mathew Finnie and Tim Thaxter of Siemens to take the temperature of the industry.
Sitel’s Andy Bacon, Tim Manasseh of Convergys and Maximizer Software’s Vivek Thomas tell CXO what Customer Relationship Management can do for the modern enterprise.