In today’ fiercely competitive telecoms space BT is seeking to diversify its revenues to cater to changing communications trends. But morphing yourself from a predominantly telco business into the global network and IT services creates unique challenges, according to BT Group CIO Al-Noor Ramji.
Unified communications (UC) is a rather abstract concept. This is not a neat, one-size-fits-all technology - UC deployments vary from company to company, depending on each particular business' needs. A report earlier on in the year found that unified communications will make its way into offices in some shape or form in the not too distant future.
As every good business manager knows, Customer Relationship Management (CRM) is an information industry term for methodologies, software, and usually internet capabilities that help an enterprise manage customer relationships in an organised way.
By Open-Xchange. Today, more and more SMBs and enterprises consider moving their communication infrastructure from on-premises to the cloud as the benefits of SaaS (Software as a Service) are just too compelling.
By B2M Solutions. Enterprise Mobility frequently refers to the delivery of corporate email to knowledge workers’ devices e.g. iPhone or Blackberry. A strategic approach to the mobile enterprise goes way beyond email...