Janne Lauanne, Business Area Director at Videra, tell CXO about new way of producing high quality remote work services.
Corporate participation in social media has been largely driven by the marketing department. Tim Hines, Vice President of Product Management at Consona CRM believes that service and support has an even more important role to play.
CXO talks to John Stone, Executive Vice President of PGi EMEA, India and Canada about the importance of communication contingency planning in the modern world and the growing reliance on audio and web conferencing to maintain effective communication and business continuity in an unstable global environment.
Evolving technology and the recent Icelandic ash cloud disrupting travel has brought the issue of video conferencing into sharper focus. CXO hears four industry experts discuss the business benefits offered by video conferencing technology.
Optimised Wide Area Networks (WAN) are altering the very landscape of business communication. CXO invites two industry experts to give their thoughts on the future of WAN technology.