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Issue 4

Issue 4 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
Managing Business Processes
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Managing Business Processes

The inexorable rise of BPO


With many organisations now on second or third generation outsourcing deals, what lessons have been learned to date and what should those companies who have yet to dip their toe into the world of outsourcing bear in mind before taking the plunge?

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Breakaway BPM


Laura Mooney, Senior Director at Metastorm, looks at a new era of business process management.

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PLM: a strategic business approach?


By Peter Bilello

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BPO: managing a winning strategy


Business process outsourcing (BPO) satisfaction levels are on the up – but while more organisations are now confident when negotiating outsourcing contracts.

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The ‘brain gain’ game


More and more companies are choosing to outsource their transactional HR processes to improve service levels to their employees and refocus their intellectual energies on more strategic and revenue-generating endeavours.

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