• Embracing technology CXO (Europe)             • A driving force CXO (Europe)             • Mobile worries CXO (Europe)             • The €5 billion man CXO (Europe)             • Top draw CXO (Europe)             • Better manage your relationships CXO (Europe)             • Business on the move CXO (Europe)             • Changing man CXO (Europe)             • Fighting the pirates CXO (Europe)             • Background screening – Risks and solutions CXO (Europe)
Contributors

 

Boet Kreiken
Boet Kreiken
CIO, KLM
Sky-high tech

Gareth Lewis
Gareth Lewis
CIO, Centrica
Mr Technology

Kim Fournais
Kim Fournais
Co-CEO, Saxo Bank
Embracing technology

Salvatore Catania
Salvatore Catania
CEO, Europcar
A driving force

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Executive insight: Achieving operational success
Wayne Dove, Chief Operating Officer for ABN Amro Asset Management, outlines how a proactive approach to outsourcing, IT management and executive development is paying dividends for the financial services giant.
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Reaching out
With more than 20 million mobile subscribers worldwide, KPN is the largest mobile and fixed network operator in the Netherlands’ and ranks among the top 20 telecoms companies in the world.
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Customers, colleagues and corporate calculations
Cable & Wireless CEO Jim Marsh explains how he is ringing in the changes at the UK telco. By Neil Davey
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A leader in predictive analytics
SPSS Inc. is a leading worldwide provider of predictive analytics software and solutions.
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The Publication COVER: CXO Europe 9

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Vendor Perspectives

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Do Not Reply: the Web Customer Service Mantra?
Broadvision
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Mastering data
HP - Neoview
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Measuring the Business World
IDS Scheer
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QlikTech: simplifying analysis for everyone
QlikTech
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Business/IT alignment: the ALM weak spot
Ryma Technology Solutions
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The importance of BPM in a fast changing business environment
Singularity
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The long and strenuous journey to Converged Messaging
Materna
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HR – a profession in transition
Vurv
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The special case of database backups
Acronis Inc
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