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A trying 12 months for Europe has proved a painful eye-opener for many nations, but with lessons learnt, 2011 promises to be better for all.

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Reader’s Choice

Enhancing the value of enterprise search

Analytics are the Missing Link to Maximising Search for Business Intelligence
By Martin G. Veise, Surfray A/S

Within the next few years enterprise search will become a commodity of the corporate world. But search speed and data relevance won’t be

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How to seize the upside of the downturn

Obsessing over threats obscures a surprising but crucial truth about downturns — the worst of times for the economy as a whole can be the best of times for individual firms to create value for the long term. By Donald Sull of London Business School

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Driving innovation at the speed of life

From a humble upbringing on a farm in Missouri to the technology chief at telecoms giant BT, Matt Bross has sure come a long way. He says he still pinches himself at having one of the “coolest” jobs in the world as CTO of BT Group and CEO of BT Innovate, Gerhart Trüb discovers during a delve into group’s technology operations.

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Quality, quality, quality

Keeping and growing customers in a recession, and the importance of data quality to CxOs, by Navin Sharma, Director of Global Product Strategy – Data Quality, Pitney Bowes Business Insight

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Businesses regain control using Process Intelligence

Innovative technology adds a new dimension to performance improvement and risk management. By Ricardo Passchier, IDS Scheer

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