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Performance Management Roundtable - A View from the top: dealing with Technology
Duration: 47min

Summary: Ventana Moderated Roundtable

Participants:
Gilda Duval, Sales Director, Quark
Jose Miguel Gonzales Aguilera, Head of IT, Lacaixa
Alexander Raic, Managing Director IT, Pliva
Jose Arias, Borland
Can Okay, IT Manager, Central Bank of Turkey

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Business Transformation: Technology and Process Design
Speaker: Juan Carlos Marting, CIO, Banesto
Duration: 34min

Summary: C-View Europe Key note day 1

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Littlewoods Shop Direct Group Ltd – Operational Performance Management: Integrating The Sales & Marketing Plan With The Operational Plan (Warehouses & Call Centres)
Speaker: Martin Richmond-Coggan, Vice President EMEA, Applix and Mark Bodger Professional Services Director, ICit business intelligence Ltd
Duration: 32min

Summary: In today's highly competitive markets, organisations need to easily optimise their processes in order to achieve significant financial benefit and operational results. Mark Bodger from ICIT Business Intelligence will describe the steps Littlewoods went through in order to integrate their sales and marketing plan with operational activities and achieve one plan across the business.

By simplifying performance reporting through their use of Applix TM1, Littlewoods were able to achieve better warehouse utilisation, better stock availability, better labour resource planning and improve their real-time operations thus enabling employees to make better, more informed decisions and drive positive improvement.

This session will look at what is required to adopt Operational Performance Management through programs that can deliver results to your organisation.

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